
System Administrator
Share job link
Title:
System AdministratorYour KBR future – delivering solutions and changing the world
About KBR:
We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.
We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than 80 countries and operations in over 30 countries.
For 65 years, KBR and its heritage companies are proud to have delivered some of Australia’s largest and most complex projects.
With around 2,000 employees in 6 primary offices throughout Australia, we are committed to social and environmental sustainability and delivering projects with a digital mindset driving innovation within our business and for our customers.
We help ensure mission success on land, in the air, at sea, in space and cyberspace for our defence customers.
From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR.
KBR comprises a talented team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing low-risk and cost-effective solutions to our customers.
Learn more about our business - https://kbr.foleon.com/gsapac/gs-apac/
The Opportunity
The Systems Administrator is responsible for the support, maintenance, and ongoing improvement of client ICT Service Desk environments, ensuring high availability and performance across systems and services. Operating under the direction of the Service Desk Manager, this role provides technical support for incidents, service requests, and changes, and plays a key part in maintaining system health and stability for KBR clients.
The Systems Administrator will perform in-depth troubleshooting, escalate incidents as appropriate, and work collaboratively with other technical teams to resolve complex issues. This role requires a proactive approach to system monitoring, patching, and documentation, along with the ability to support scheduled changes and respond to incidents both during and outside of business hours, as required.
Responsibilities
The key responsibilities of the role will include, but are not limited to:
Service Operations
Provide day-to-day administration and support of client systems, servers, and infrastructure.
Monitor system health, capacity, and performance using appropriate tools and dashboards.
Respond to and resolve escalated service requests and incidents in a timely matter and in accordance with SHIs.
Administer Service Desks across several government networks with varying sizes and classifications.
Ensure that service operations adhere to relevant SoWs, SHIs, and ITIL-based service management practices.
Participate in on-call and 24x7 support rosters, as required.
Incident & Problem Management
Conduct root cause analysis for recurring issues and develop preventative measures.
Escalate complex or unresolved issues to L3, where necessary.
Maintain clear and detailed records of incidents, actions taken, and outcomes.
Support the Service Desk Manager in tracking ticket trends and recommending service improvement.
Maintenance & Continuous Improvement
Perform routine system maintenance, including patching, updates, backups, and health checks.
Identify and propose opportunities for automation or efficiency improvements within the environment.
Assist in onboarding new technologies or services in line with client needs and company strategy.
Collaboration & Documentation
Work collaboratively with support staff, providing guidance, mentoring, and knowledge transfer.
Maintain and update technical documentation, including procedures, system configurations, and knowledge base articles.
Liaise with other technical teams to coordinate support and delivery activities.
Participate in service reviews and/or technical meetings, as required.
Incident Response & Crisis Management
Act as a primary escalation point for Service Desk ICT incidents, working closely with internal teams and external partners to restore services quickly and effectively.
Participate in post-incident reviews to analyse root causes and implement preventive measures.
Qualifications, Skills and Experience
Essential:
Experience supporting Microsoft technologies such as Windows Server 2016/2019/2022.
Experience supporting virtualisation platforms (eg. VMWare, Nutanix, Hyper-V).
Working knowledge of network fundamentals (eg. TCP/IP, VPN, firewalls, routing/switching).
ITIL V3/4 Foundation Certification.
NV1 Security clearance (with the ability to upgrade to NV2).
Ability to troubleshoot complex issues methodically and communicate findings clearly.
Strong documentation and organisational skills.
Desirable:
2+ years’ experience in a similar Systems Administration or IT support role.
Experience working with government ICT products, services and programs.
Experience working with Redhat technologies (eg. RHEL 7/8/9)
Familiarity with monitoring platforms (eg. Elastic, SCOM).
Experience working with backup and DR solutions (eg. HYCU, DPM, Veeam).
Soft Skills:
Clear verbal and written communication skills, particularly in documenting technical solutions.
Ability to work independently as well as part of a collaborative team.
Professionalism in client interactions, with a focus on customer service and support excellence.
Adaptability and willingness to continuously learn and develop technical skills.
Benefits of KBR
A workplace culture certified as a Great Place To Work (Aus, India, UK & US)
Flexible working conditions
Competitive salary (including annual reviews)
Paid Parental leave
Paid Reservist leave
Income protection
Corporate rewards
Salary packaging/Novated leasing
Discounted employee stock purchase plans
Flu shots, skin checks and private health insurance discounts
Career development: Online learning, mentorship and career pathways
If you’re ready to shape tomorrow, let’s get started. Apply Now!
KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.
As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.
#LI-JAW1
Get notified for similar jobs
Success!
Successfully subscribed for similar jobs
Failure!
Get tailored job recommendations based on your interests.

Profile recommendations
Similar Jobs
-
Senior Information Security Officer – Defence Sector
Category Support Services Job Type Full time Job Id R2106213 Posted Date 05/08/2025
Are you experienced in information security with a strong background in Defence or regulated industries? Join a dynamic team to lead the development of Information Security Management Systems, conduct risk assessments, and enforce security policies, all while ensuring compliance with national and international standards. Minimum 5 years of relevant experience required.
-
Mobile Device Management (MDM) Specialist – Defence Sector
Category Support Services Job Type Full time Job Id R2106215 Posted Date 05/08/2025
Are you looking for an opportunity to leverage your expertise in managing enterprise mobility solutions? Join a dynamic team to administer MDM platforms, configure mobile devices, implement security frameworks, and collaborate with stakeholders to ensure compliance and performance in a highly regulated Defence environment.
-
Technical Service Engineer (L3) AM&C
Location Canberra, Australian Capital Territory Category Support Services Job Type Full time Job Id R2106137 Posted Date 05/15/2025
Are you experienced in implementing security controls and maintaining IT systems across diverse technology stacks? Join a team focused on ensuring system security and performance while providing expert support to customers. An active NV1 security clearance and on-site presence in Canberra are essential for this hands-on role.
-
Technical Writer
Location Melbourne, Victoria Category Support Services Job Type Full time Job Id R2107126 Posted Date 07/10/2025
The Senior Technical Writer leads the creation and management of complex technical documentation that supports the installation, operation, and maintenance of specialised equipment. Analyses requireme...
-
Testing & Evaluation Engineer
Location Canberra, Australian Capital Territory Category Support Services Job Type Full time Job Id R2107606 Posted Date 06/16/2025
In this role, you will coordinate and execute assigned test and evaluation activities, ensuring alignment between technical artifacts and broader program objectives. Plan, manage, and report on variou...
-
Administrative Specialist
Category Support Services Job Type Full time Job Id R2108486 Posted Date 07/01/2025
The role of the Administrative Specialist is pivotal within KBR Australia Defence & Security Solutions (ADSS), providing administrative support for our Senior Leadership Team. Ability to manage multip...
-
GRC Specialist – Defence Sector
Category Support Services Job Type Full time Job Id R2106212 Posted Date 05/08/2025
We are looking for an experienced GRC Specialist with a minimum of 5 years in governance, risk, and compliance within the Defence or highly regulated sectors. Key responsibilities include developing GRC frameworks, conducting risk assessments, and collaborating with stakeholders to ensure compliance with Defence regulations. Australian citizenship is essential.
-
Administrative Specialist - Marketing & Communication (12m Fixed Term)
Category Support Services Job Type Full time Job Id R2108826 Posted Date 07/03/2025
In this role, you will provide critical administrative and coordination support to the Marketing and Communications team, ensuring smooth delivery of internal and external engagement initiatives. Prov...
-
Commercial Administration Specialist
Category Support Services Job Type Full time Job Id R2107241 Posted Date 07/04/2025
We are looking for a proactive administrative professional with 2+ years of experience to support a dynamic commercial team. Showcase your organizational skills and attention to detail while collaborating across departments to drive efficiency and enhance service delivery in a fast-paced environment.
Job seekers also viewed
-
Network Administrator
Location Alice Springs, Northern Territory Category Support Services Job Type Full time Job Id R2100618 Posted Date 01/29/2025
With expertise in configuring, monitoring, and troubleshooting network systems, you excel at maintaining seamless connectivity across complex environments. Perform assignments requiring experience and...
-
System Engineer - Risk Management
Location Alice Springs, Northern Territory Category Engineering, Technology, & Science Job Type Full time Job Id R2100616 Posted Date 01/29/2025
Your expertise in risk management, system architecture, and engineering principles allows you to develop robust strategies that minimize potential threats and ensure system resilience. At KBR, you bri...
-
GRC Specialist – Defence Sector
Category Support Services Job Type Full time Job Id R2106212 Posted Date 05/08/2025
We are looking for an experienced GRC Specialist with a minimum of 5 years in governance, risk, and compliance within the Defence or highly regulated sectors. Key responsibilities include developing GRC frameworks, conducting risk assessments, and collaborating with stakeholders to ensure compliance with Defence regulations. Australian citizenship is essential.
-
Information Assurance Manager
Location Alice Springs, Northern Territory Category Support Services Job Type Full time Job Id R2100396 Posted Date 01/29/2025
Are you looking for a pivotal role in safeguarding information systems and managing cybersecurity risks? Join a dynamic team dedicated to innovative solutions that protect national security, while developing and implementing robust security strategies aligned with industry standards and regulatory compliance.
-
AGSVA Cleared Non-Technical Project Management & Support (Brisbane) - EOI
Location Brisbane, Queensland Category Logistics & Government Services Job Type Full time Job Id R2099657 Posted Date 12/30/2024
We are looking for AGSVA-cleared professionals based in Brisbane or willing to relocate, to drive non-technical project management and support across diverse defense projects. Join us in delivering innovative solutions that enhance mission success while promoting social and environmental sustainability.