Technical Service Engineer (L3) AM&C
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Title:
Technical Service Engineer (L3) AM&CAbout KBR:
We are a company of innovators, thinkers, creators, explorers, volunteers and dreamers who all share one goal — to improve the world.
We deliver science, technology and engineering solutions to governments and companies around the world. KBR employs approximately 37,000 people worldwide with customers in more than 80 countries and operations in over 30 countries.
For 65 years, KBR and its heritage companies are proud to have delivered some of Australia’s largest and most complex projects.
With around 2,000 employees in 6 primary offices throughout Australia, we are committed to social and environmental sustainability and delivering projects with a digital mindset driving innovation within our business and for our customers.
We help ensure mission success on land, in the air, at sea, in space and cyberspace for our defence customers.
From individual technologies and services to comprehensive project delivery and mission execution, no other company can match the breadth and depth of KBR.
KBR comprises a talented team who provide a broad spectrum of capabilities across Australia and the Asia Pacific. Our proven project teams readily address complex and multi-disciplinary activities, providing low-risk and cost-effective solutions to our customers.
Learn more about our business - https://kbr.foleon.com/gsapac/gs-apac/
The Opportunity:
We are seeking a skilled and security-focused Technical Service Engineer to join our Platform and Support team in Canberra. In this hands-on role, you’ll ensure the security, stability and performance of IT systems and software across a variety of technology stacks. You'll be instrumental in implementing security controls, building and maintaining platform systems, and providing expert support for internal and external customers.
This role combines technical leadership with operational support and requires an active NV1 security clearance and on-site attendance in Canberra.
Key Responsibilities:
Audit systems for controls specified in the Information Security Manual (ISM)
Implement and maintain security related software such as Trend Micro, Tenable, Splunk, Veeam, etc.
Building and maintaining platform systems over a variety of technology stacks including Windows, domain controllers, and VMWare.
Building, deploying, and administering new systems for our customers and supporting these systems once deployed.
Contributing to cross-functional teams to supply IT expertise and technical support to customer projects, both remote and onsite.
Driving the development, maintenance, and continuous improvement of effective system and network management (e.g. configuration reviews, vulnerability and patch management and system lifecycle management).
Achieving response and resolution time service level requirements for customers.
Triaging Helpdesk requests, maintaining the ticketing system and end user support tools.
Communicating directly with customers and ensuring their issues are adequately resolved.
Qualifications, Experience and Knowledge:
Essential:
This role requires a Negative Vetting 1 Australian Government Security Clearance.
This role requires on-site attendance in Canberra.
Technical Qualifications (e.g. Engineering, ICT Certifications)
Demonstrable experience implementing security controls from industry standards (ISM, ISO:27001, NIST, etc.)
Proficiency in Windows based systems
Proficiency in VMWare Products
Desirable:
Cyber security experience with an understanding of the Defence Security Principles Framework (DSPF)
Experience with Tenable Nessu
If you’re ready to shape tomorrow, let’s get started. Apply Now!
KBR acknowledges the Traditional Custodians of Country throughout Australia and their continuing connections to land, sea, community and culture. We pay our respects to Elders past and present.
As a Major Service Provider of the Australian Defence Force, an AGSVA security clearance will be required and compliance to International Traffic in Arms Regulations (ITAR). As such, our hiring decisions are based on the key requirements of each role and candidates are selected based on their unique strengths and experiences.
Notice to Third Parties/Recruitment Agencies: KBR Australia does not accept unsolicited resumes or any liability associated with fees or costs from recruitment agencies, search firms or third parties who have not been engaged directly on this job opportunity. Candidates interested in applying are welcome to submit their application online.
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