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DJBOSS: Emergency Dispatch Operator

Location Djibouti City Category Logistics & Government Services Job Type Full time Job Id R2100255 Posted Date 02/04/2025
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JOB DESCRIPTION

Title:

DJBOSS: Emergency Dispatch Operator

Belong, Connect and Grow at KBR

At KBR, we are passionate about our people and our Zero Harm Culture. These inform all that we do and are at the heart of our commitment to and going journey toward being a People First Company. That Commitment is central to our team of team's Philosophy and fosters an environment where everyone can Belong, Connect and Grow. We deliver -Together

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.

Emergency Dispatch Operator

Duties and Responsibilities

  • Dispatchers perform a full range of radio and telephone operational duties in this 24-hour facility.
  • Dispatchers are required to process and prioritize incoming calls for police, fire and EMS assistance.
  • Receive emergency calls from the public requesting police, fire, medical or other Emergency services.
  • Determine the nature and location of the emergency; determine priorities, and dispatch police, fire ambulance or other emergency units as necessary and in accordance with established procedures.
  • Receive and process 911 emergency calls, maintain contact with all units on assignment, maintain status and location of police and fire units.
  • Monitor direct emergency alarms, answer non-emergency calls for assistance. Enter, update and retrieve information from a variety of computer systems. Monitor several complex public safety radio frequencies.
  • Operate a variety of communications equipment, including radio consoles, telephones and computer systems.
  • This general description reflects the concept and intent of this position and should not be construed as a detailed statement of all the work requirements that may be inherent to this position. This position requires alternating hours and shift work.

Qualifications and Requirements

  • Must be fluent in English and be able to read, write and verbally communicate; must have knowledge of computer operations, word processing, data retrieval, data entry.
  • Must have the ability to communicate clearly, concisely and articulately via phone and radio.
  • Must be able to multi-task with radio and phone communications, follow basic instructions, and use sound judgment to make decisions under stress. 
  • Must be able to obtain a Token Card and restricted Military Email.
  • Must have or be able to complete the DOD Telecommunicator I & II, HAZMAT Awareness and CPR courses and pass the practical performance evaluation for each course within 90 days of being selected and complete or have already completed FEMA courses IS 100, 200, 700 and 800 within the 6-month time period.  
  • Preferred experience working in a Fire and Emergency Services dispatch or other emergency dispatch role.

Additional requirements:

  • Must be fluent in English
  • Must possess passport book (not passport card) with at least 12 months of remaining validity AND with at least 4 blank visa/stamp pages remaining
  • Must possess driver’s license with at least 6 months of remaining validity
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